By Barbara Ficarra, RN, BSN, MPA In a recent Harvard Business Review Blog, David Armano writes about the six pillars of influence that leads to measurably favorable outcomes. To achieve measurably better health, the pillars Armano explains can certainly be adopted. He notes how the “social web can amplify signals, influence behavior and lead to action.” Social networking has changed the landscape in health care. Technology has paved the way for instant communication and feedback….
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