Can Mobile Devices Help Connect the Dots for Better Health Care?

By Barbara Ficarra, RN, BSN, MPA Educating patients through texting Mobile technology may help to transform the lives of patients and provide a stronger partnership with health care providers. I received a text message from my mobile service provider regarding a quick survey as a follow-up to a phone conversation I had with one of their representatives. The first text thanked me for calling the customer care center and said, “We’ll text you shortly for…

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