By Barbara Ficarra, RN, BSN, MPA This is my first LinkedIn Pulse post, Empathy: Beyond a Connection. Being a great leader means having a clear vision, mission or goal. It means being committed, and knowing how to listen and communicate, but it involves much more. It’s about having heart, empathy, and an uplifting spirit. With empathy and heart we can help our patients feel good, valued and respected. Empathy allows us to engage and…
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