By Barbara Ficarra, RN, BSN, MPA This is my first LinkedIn Pulse post, Empathy: Beyond a Connection. Being a great leader means having a clear vision, mission or goal. It means being committed, and knowing how to listen and communicate, but it involves much more. It’s about having heart, empathy, and an uplifting spirit. With empathy and heart we can help our patients feel good, valued and respected. Empathy allows us to engage and…
Read More...mHealth: Valuable information in PwC report, but are the findings remarkable?
By Barbara Ficarra, RN, BSN, MPA A recent report, (PDF link) “Emerging mHealth: Paths for growth,” commissioned by PwC, (PriceWaterhouseCoopers) the Economist Intelligence Unit, is well executed, however it’s important to understand the research sample for this survey. Is it possible that the results of the survey would be different if the sample was broader in terms of the types of patients questioned and the doctors and executives from payer organizations that were selected were…
Read More...Rules of Patient Engagement: How to Deeply Connect with Empathy
By Barbara Ficarra, RN, BSN, MPA In my recent post on KevinMD, “Deeply connect and engage your patients with empathy,” I write about how empathy is essential to help empower our patients. “It is with empathy that we can engage and empower our patients.” Doctors and nurses are leaders in health care. Being a great leader means having a clear vision, mission or goal. It means being committed, and knowing how to listen and communicate,…
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