By Barbara Ficarra, RN, BSN, MPA From digital to doctor with a click on your iPhone or iPod touch Self-diagnosing is not a good idea, but arming yourself with accurate, credible and trustworthy information is a great idea. It’s such an exciting time in health care today. Digital technology helps to empower and engage consumers to take charge of their health, and it fosters consumers to be active participants in their healthcare. One way to…
Read More...By Barbara Ficarra, RN, BSN, MPA A Go-To Health Care System for Innovation and Digital Technology “It’s something our members wanted, they have it and they love it,” said Kaiser Permanente’s Incoming Chairman and Chief Executive Officer, Bernard J. Tyson, in a recent telephone interview. The “it” Mr. Tyson is referring to is the digital technology that allows Kaiser Permanente members to email their physicians. To date, there are “14 million e-visits,” he said, and…
Read More...By Barbara Ficarra, RN, BSN, MPA A Candid Interview with Bernard Tyson “It’s something our members wanted, they have it and they love it,” said Kaiser Permanente’s President and CEO Bernard J. Tyson, in a recent telephone interview. The “it” Mr. Tyson is referring to is the digital technology that allows Kaiser Permanente members to email their physicians. To date, there are “14 million e-visits,” he said, and members gain access via a free Smartphone…
Read More...Guest post by Bernard J. Tyson The age of mobile has arrived. A recent Pew Research Center report found that more than four in 10 American adults now own a smartphone, and one in five owns a tablet. People are connected to the Web wherever they are and whenever they want information. They are using their mobile devices to manage their workload and family calendars, pay their bills, and find the nearest Starbucks. It doesn’t…
Read More...By Barbara Ficarra, RN, BSN, MPA Educating patients through texting Mobile technology may help to transform the lives of patients and provide a stronger partnership with health care providers. I received a text message from my mobile service provider regarding a quick survey as a follow-up to a phone conversation I had with one of their representatives. The first text thanked me for calling the customer care center and said, “We’ll text you shortly for…
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