Engage With Empathy

By Barbara Ficarra, RN, BSN, MPA Original post, “Engage with Empathy” published on The Huffington Post on 6/27/12 in the Healthy Living/Health News Section. Do you feel connected with your doctor or other health care providers? Do you partner with your providers? How important is patient engagement to you? What words do you use to define patient engagement? Do you consider yourself an empowered patient or health care consumer? What is patient engagement? Here is…

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5 Buckets to Patient Engagement and the Role of HIT

By Barbara Ficarra, RN, BSN, MPA What is patient engagement? Patient engagement is a connection between patient, caregiver and health care provider.  A trusted relationship forms and mutual respect is fostered.  Patients and their families are empowered and they are active in health care decisions.  However, patient engagement begins before the initial interaction with health care providers. When patients and consumers recognize the need to be in charge of their health, patient engagement evolves.  Patients…

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Empowered Patient: Bring a Family Member or Friend with you to Your Doctor’s Appointment

By Barbara Ficarra, RN, BSN, MPA Should you bring a family member or friend with you when a patient has a doctor’s appointment? That is a question explored on a recent post on KevinMD by guest blogger, Diana E. Lee, a chronic migraine patient who blogs at Somebody Heal Me. “Most of the resources I’ve read about how to prepare for a doctor’s appointment recommend bringing a loved one with you so that person can…

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Doctor-Patient Relationship: How Patients Can Help Enhance Communication

By Barbara Ficarra, RN, BSN, MPA From Kevin Pho’s medical blog, KevinMD, a post archived from 2004, Pho talks about the struggles of communication between doctor and patient during the 15 minute office visit. Pho sites a NY Times article that explains that more than two decades ago, research shows that patients were interrupted 18 seconds into explaining their problem (on average) and less than 2 percent got to finish their explanations. Pho sites that…

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