Empowered Patient: NY City Department of Health and Mental Hygiene – TB Control

By Barbara Ficarra, RN, BSN, MPA I was honored to speak to an amazing group of physicians, nurses and health workers from the New York City Department of Health and Mental Hygiene- Bureau of Tuberculosis Control–2010 Tuberculosis, on Tuesday. The topic, “Patient Empowerment:  Engaging Our Patients to Take Charge of Their Health.” Thank you for the opportunity to speak with you. It is evident that from talking with these passionate health care professionals, who work…

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Patient Engagement: Health IT, What Microsoft Health Users Group Exchange Means for you

By Barbara Ficarra, RN, BSN, MPA How important is Health IT to you and should you care? At the Microsoft Health Users Group Exchange this month at the Microsoft Corporate Campus in Redmond, WA, patient engagement was the overall theme. Whether presenters were talking about “Cloud Computing,” “Care Coordination,” or “Population Health Management,” empowering the patient was the paradigm. “At the end of the day, we’re all patients,” Bill Crounse, MD, keynote speaker and Senior…

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Empowered Patient: Bring a Family Member or Friend with you to Your Doctor’s Appointment

By Barbara Ficarra, RN, BSN, MPA Should you bring a family member or friend with you when a patient has a doctor’s appointment? That is a question explored on a recent post on KevinMD by guest blogger, Diana E. Lee, a chronic migraine patient who blogs at Somebody Heal Me. “Most of the resources I’ve read about how to prepare for a doctor’s appointment recommend bringing a loved one with you so that person can…

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Doctor-Nurse Relationship: How to Energize and Engage the Doctor and Nurse Team

By Barbara Ficarra, RN, BSN, MPA Some patients struggle to communicate effectively with their doctors and some doctors and nurses find it difficult to communicate and collaborate with each other. Historically, the dynamic symbiotic relationship between doctors and nurses has been a little shaky, evidenced by the lack of engagement and respect for one another. Hospitals are chaotic and stressful.  Working in such an environment can lead to frustration and it can take a toll…

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Doctor-Patient Relationship: How Patients Can Help Enhance Communication

By Barbara Ficarra, RN, BSN, MPA From Kevin Pho’s medical blog, KevinMD, a post archived from 2004, Pho talks about the struggles of communication between doctor and patient during the 15 minute office visit. Pho sites a NY Times article that explains that more than two decades ago, research shows that patients were interrupted 18 seconds into explaining their problem (on average) and less than 2 percent got to finish their explanations. Pho sites that…

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